Fatal Presentation Flaw...


  • apologizing
  • not rehearsing
  • being unprepared
  • being late
  • being unfamiliar with equipment
  • forgetting the audience exists
  • viewing questions as a hostile act
  • acting terrified or nervous


  • not having firm openings or closing
  • not announcing your agenda at start
  • burying critical elements in middle
  • not saying when questions will be taken
  • not giving internal summaries as you

How to Field Difficult ...

  1. Tie all your answers back to your communications objective
  2. Repeat question to buy time
  3. Write question on board to buy time
  4. Ask audience for answer to question
  5. Say you will meet afterwards with person
  6. Say you will get back to person with answer (and be sure to)

How to Prepare for a Pr...


  • With a live audience if possible
  • In front of mirror
  • On an audiotape or video
  • With sound system, if not done it before

Avoid problems and surprises

Arrive early

  • Be familiar with equipment
  • No “oops, just a minute!”
  • Expect nervousness
  • Loosen up beforehand (breathe, stretch, yoga, hum, play games like “name states, fruits”)

How to Plan a Presentat...

Know Your Communications Objective

  • First, know what you want as desired result
  • What do you want audience to learn, do, or believe?

Learn, do, believe

  • I want you to believe that you can be a powerful presenter even if you are nervous
  • I want you to learn tricks that you may add to your toolbox

Know Your Audience

  • Ask general

How to Look Good and Ac...

Be clear about the image you want to project. The relationship you foster with audience is critical to success.

How You Look To Audience: Image/Rapport

You are the biggest visual. You are projecting an image.

  • Try to look confident
  • Whistle a happy tune
  • Wear appropriate business clothes
  • No tight clothes
  • No dangling jewelry
  • No outfits for the first time


How Your Audience Proce...

What we know about how people process information lets us present information in best way.

  • Be aware of speed of listening – you speak at 100 words per minute
  • People comprehend at 400 to 1000 words per minute
  • Minds wander – count on it
  • Be aware of response curve – attentive at start, space out in middle, attentive at end